Media Release

Wednesday 23 April 2025

During the recent SEQ weather event, we received calls from Support Coordinators who needed to find immediate accommodation for their participants following local flooding or weather damage. Naturally, we responded immediately and, after a few phone calls and emails, were able to help. Some participants will be displaced for several months awaiting repairs.

For our own clients, we paid extra attention to ensure their safety, keep families engaged, and provide continuity of care given that some Disability Support Workers could have been unable to travel to their clients due to road closures. Even in the most difficult circumstances, essential care was never compromised.

It is also a timely reminder about the importance of partnering with great service providers who won’t let you down and who will go the extra mile for you.

One of our families shared:
“I was worried about how my sister would manage during the storm, but knowing she was in capable hands with YBLIL gave me peace of mind. The YBLIL team kept me updated and ensured she was safe and supported throughout the cyclone.”

Your Best Life Independent Living (YBL IL) is a registered NDIS provider operating within the NDIS Quality and Safeguards Framework. You can trust that your participants will receive high-quality care in a safe and well-managed home where skilled and experienced professionals provide their needed support. Our approach integrates clinical, behavioural, allied health, and accommodation, ensuring a well-rounded lifestyle that promotes independence and well-being.

Just as high calibre support is crucial during a crisis, it is equally essential for NDIS participants facing long stays in hospital due to suitable accommodation or SIL Providers being hard to find. However, we work very closely with hospitals, Support Coordinators, and families to transition participants into safe and well-supported SIL environments.

From Gympie to Brisbane, we take out leases for participants and find suitable housemates with matched support ratios. Quite simply, we make it easy for people to transfer from a hospital to a beautiful home in the community.

We’re here to support you—let’s work together. Reach out to our Business Development Manager, Justine, to find out how we can support you.

📧justine.clemow@ybl.org.au
📞0459 696 222